If you do not agree with these terms & Conditions, please refrain from using the Platform.

Terms and Conditions of VizageServices

Terms & Conditions for “Vizag eServices” Promotions & Multi-Vendor Marketplace
Effective Date: [01-10-2024]
Last Updated: [10-11-2024]

Welcome to Vizag eServices (hereinafter referred to as “Platform”). These Terms and Conditions govern the use of the platform by Vendors, Customers, and all other users, as well as any promotions and services provided through the marketplace. By accessing or using Vizag eServices, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the Platform.

  1. Definitions
    “Vendors”: Businesses, service providers, and individuals who list their products or services for sale through Vizag eServices.
    “Customers”: Individuals or entities who browse, purchase, or request services from Vendors via Vizag eServices.
    “Platform”: The Vizag eServices website, mobile application, or any other platform used to access our services.
    “Marketplace”: The virtual space within the Platform where multiple Vendors list their products and services.
    “Listings”: The products or services posted by Vendors for sale or advertisement on the Platform.
  2. General Use and Eligibility
    Eligibility: By using the Platform, you represent and warrant that you are at least 18 years old or have obtained consent from a parent or guardian. If you are registering as a Vendor, you must be a legitimate business or individual legally allowed to sell goods or provide services.

Platform Access: Access to the Platform is provided on a non-exclusive, revocable basis. You may use the Platform only for lawful purposes and in accordance with these Terms.

  1. Vendor Responsibilities
    Vendors using the Platform agree to the following:

Accurate Listings: Vendors must provide accurate, complete, and up-to-date information for all products or services listed, including descriptions, prices, availability, and other relevant details. False or misleading information will not be tolerated.

Compliance with Laws: Vendors are responsible for ensuring that their products and services comply with all applicable laws, including but not limited to consumer protection, data protection, and intellectual property laws.

Prohibited Listings: Vendors may not list products or services that are illegal, counterfeit, infringe upon third-party rights, or are harmful to customers. Vizag eServices reserves the right to remove any listings that violate these terms without prior notice.

Pricing & Discounts: Vendors must ensure that their pricing, discounts, and promotions are clear, transparent, and in compliance with the laws of the region. Any promotional activities should not mislead customers regarding the actual price, value, or quality of goods or services.

No Fraudulent Activity: Vendors agree not to engage in any fraudulent activity, including manipulating reviews, conducting “false advertising,” or using deceptive pricing strategies.

  1. Customer Responsibilities
    Customers using the Platform agree to the following:

Accurate Information: Customers must provide accurate, truthful, and complete personal and payment information when creating an account, placing orders, or booking services through Vizag eServices.

Fair Usage: Customers must refrain from exploiting the Platform for fraudulent or malicious purposes, such as placing fake orders, claiming unearned refunds, or attempting to bypass payment processes.

No Abuse of Promotions: Customers must not abuse promotional offers, discounts, or special services, including but not limited to attempting to “stack” promotions in an unauthorized manner or using multiple accounts to exploit promotions.

Responsible Feedback: Customers agree not to post defamatory, obscene, or otherwise harmful content in product or service reviews. Fake or biased reviews intended to harm a Vendor’s reputation or manipulate ratings are prohibited.

  1. Platform Responsibilities
    Marketplace Operations: Vizag eServices serves as a marketplace facilitating interactions between Vendors and Customers. We do not assume responsibility for the delivery, quality, or performance of goods or services sold by Vendors on the Platform.

Moderation & Monitoring: Vizag eServices will monitor and review all activities on the platform to prevent misuse and ensure compliance with these Terms. We may remove listings, ban accounts, or take other appropriate action if any misuse or violation is identified.

Dispute Resolution: In the event of a dispute between a Vendor and Customer, Vizag eServices will facilitate communication and offer assistance but does not assume liability or responsibility for resolving such disputes. Vendors and Customers are expected to engage in good faith to resolve issues amicably.

  1. Prohibited Actions
    Both Vendors and Customers are prohibited from engaging in the following actions:

Misuse of Platform: Attempting to gain unauthorized access to the Platform, the accounts of other users, or interfere with the operation of the Platform in any way (e.g., through hacking, phishing, or other malicious actions).

False or Misleading Information: Posting or distributing content that is false, misleading, or deceptive in nature, including fraudulent claims, counterfeit products, or misrepresentations of the quality or nature of services or products.

Manipulating Transactions: Vendors or Customers engaging in practices such as manipulating prices, abusing promotions, or conducting false transactions will be subject to penalties, including account suspension or termination.

Spamming or Unauthorized Advertising: Any form of unsolicited advertising, including sending spam messages or using the Platform for personal marketing purposes unrelated to the Platform’s marketplace, is strictly prohibited.

  1. Promotions and Discount Abuse
    Promotion Abuse: Promotions (discount codes, special offers, limited-time deals) must be used in accordance with the terms stated for each individual promotion. Vizag eServices reserves the right to suspend or cancel any order if it is determined that the promotion has been misused by the Vendor or Customer.

Vendor Restrictions: Vendors may not offer promotions, discounts, or coupons that are inconsistent with Platform-wide offers or that are designed to confuse or mislead customers. All promotional materials and offers must be submitted for approval prior to being published.

Customer Restrictions: Customers are prohibited from exploiting promotional codes, discounts, or services by using multiple accounts or misrepresenting their eligibility.

  1. Intellectual Property
    Ownership: The content, software, and services on the Platform are owned by Vizag eServices or its licensors. No user, Vendor, or Customer may use, copy, reproduce, distribute, or modify any content from the Platform without proper authorization.

Vendor’s Content: Vendors retain ownership of their listings and related content. However, by posting content on Vizag eServices, Vendors grant the Platform a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for the purpose of operating the marketplace.

  1. Termination & Suspension
    Account Termination: Vizag eServices reserves the right to terminate or suspend any Vendor’s or Customer’s account, with or without notice, for violations of these Terms. This includes, but is not limited to, fraudulent activities, repeated misuse of promotions, or the posting of illegal or harmful content.

Vendor Suspension: If a Vendor engages in repeated or serious violations, their ability to list products/services may be suspended or permanently banned from the Platform.

  1. Limitation of Liability
    Vizag eServices is not responsible for any damages or losses resulting from:

Misuse of promotions, false advertising, or fraud by Vendors or Customers.
Disputes between Vendors and Customers.
Technical issues or service disruptions unrelated to Vizag eServices’s operations.
Any loss of data, revenue, or profit that results from using the Platform.

  1. Indemnification
    Vendors and Customers agree to indemnify and hold Vizag eServices, its affiliates, directors, employees, and agents harmless from any claims, liabilities, or damages arising from:

Your violation of these Terms and Conditions.
Any fraudulent or illegal activities conducted on the Platform.
Any claims made by third parties arising out of your use of the Platform.

  1. Amendments
    Vizag eServices reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and it is the responsibility of all users to regularly review these Terms. By continuing to use the Platform after updates are posted, you agree to the revised terms.
  2. Governing Law
    These Terms and Conditions shall be governed by and construed in accordance with the laws of under Visakhapatnam Andhra Pradesh jurisdiction. Any legal action or proceeding relating to the Platform or these Terms will be conducted in the appropriate courts of Visakhapatnam.

For any questions or concerns, please contact us at:
Email: vizageservices@gmail.com
Phone: [9949528616]
Address: [SubbalaxmiNagar,Visakhapatnam-530016]

### **Terms & Condition of Use**

**Disclaimer**: In the case of any inconsistencies or conflicts, the English version of these Terms of Use shall take precedence over any translated versions.

The website www.wintickets.in (“Wintickets.in”) is owned and operated by Vizageservices Seller Services Private Limited (“Vizageservices,” “we,” “us,” or “our”), with its registered office located at Rajeevnagar, Kurmannapalem, Visakhapatnam-530046, India. Please read these Terms of Use carefully before using the Wintickets.in website. By accessing or using Wintickets.in, you agree to comply with and be bound by these Terms of Use.

As detailed in our Privacy Policy, we may share information with Vizageservices.com, Inc. and its subsidiaries, as well as with third-party service providers, all of which follow privacy practices that align with or exceed the standards set in our Privacy Policy. For example, we may share data with third-party vendors to process orders or deliver packages. Please refer to our Privacy Policy for more information on how we safeguard your data. If you have any questions or concerns regarding Wintickets.in, you can contact us by visiting www.wintickets.in/contact-us.

### **Terms of Use and Sale**

Please carefully review these Terms of Use before accessing or using the Wintickets.in website. By accessing or using the site, you confirm your acceptance of these Terms.

In addition to these Terms of Use, when you engage with any current or future Wintickets.in service (e.g., Wish List, Marketplace) (“Vizageservices Services”), you will also be subject to the applicable terms and conditions of that particular service. In the event of any inconsistency between these Terms of Use and the service-specific terms, the service-specific terms will govern.

These “Terms of Use” constitute an electronic record under applicable laws. This electronic record is automatically generated by a computer system and does not require any physical or digital signatures.

**Terms Related to Your Use of Wintickets.in**

 **Procedure for Reporting Infringements**

 **Procedure for Notifying Objectionable Content**

### **Terms Related to Your Use of Wintickets.in**

1. **Your Account**

By using the Wintickets.in website, you are responsible for maintaining the confidentiality of your account and password. You agree to restrict access to your device to prevent unauthorized use of your account. You are responsible for all activities conducted under your account. It is your responsibility to keep your password secure, and you should notify us immediately if you suspect unauthorized access to your account or if your password is compromised. Ensure that the information you provide to us is accurate and up-to-date, and inform us of any changes to the information provided during registration. You may access and update much of the information you have shared with us through the “Your Account” section of the website at [Your Account](https://www.wintickets.in/gp/css/homepage.html/youraccount). By using your account, you agree to use it solely for personal purposes and not for business activities. For business-related orders, please create a business account on [Wintickets.in/business](https://www.wintickets.in/business). We reserve the right to limit or suspend access to the website, terminate accounts, or remove or modify content at any time without prior notice.

2. **Privacy**

Please review our [Privacy Policy](https://www.wintickets.in/privacynotice), which governs your use of Wintickets.in and explains how we handle your personal data. Any personal information you provide while using the website will be kept confidential in accordance with the Privacy Policy and relevant data protection laws. If you do not agree to the processing of your personal information as outlined, please refrain from using the site.

3. **E-Platform for Communication**

You acknowledge that Wintickets.in serves as an online platform that facilitates the purchase of products listed on the site, allowing you to browse and buy items at the stated prices from any location, at any time. You understand that Vizageservices is only a facilitator for these transactions and is not a party to or responsible for any aspect of the individual transactions between you and the sellers on Wintickets.in. Therefore, the contract of sale is solely between you and the seller, and Vizageservices does not assume any liability related to these transactions.

4. **Website Access**

We strive to maintain the availability and functionality of Wintickets.in with minimal interruptions and errors. However, given the nature of the internet, we cannot guarantee uninterrupted service. Additionally, access to the website may occasionally be limited for maintenance, updates, or the introduction of new features, with no prior notice. We will make every effort to minimize the frequency and duration of such interruptions.

5. License for Accessing the Website

Subject to your adherence to these Terms of Use and any applicable fees, if required, Vizageservices Seller Services Private Limited grants you a limited, non-transferable license to access and make personal use of this website. This license specifically excludes the right to download (except for page caching) or alter any portion of the website, unless expressly authorized in writing by Vizageservices Seller Services Private Limited and/or its affiliates.

This license does not permit any resale or commercial use of the website or its content, including the collection and use of product listings, descriptions, or pricing; any derivative use of the website or its content; or the downloading or copying of account information for the benefit of other sellers. Additionally, you are prohibited from using data mining, robots, or similar tools to collect or extract data from the website.

You may not reproduce duplicate, copy, sell, resell, access, distribute, or otherwise exploit any part of the website, including copyrighted content, trademarks, or proprietary information, for commercial purposes without the express written consent of Vizageservices Seller Services Private Limited and/or its affiliates.

Framing the website or using any framing techniques to enclose Wintickets.in’s trademarks, logos, or proprietary content (such as images, text, page layout, or forms) is prohibited without prior written approval. You also may not use hidden text or meta tags featuring the names or trademarks of Vizageservices Seller Services Private Limited or its affiliates without written consent. Any unauthorized use of the website will automatically terminate the limited license granted to you by Vizageservices Seller Services Private Limited.

You may create a hyperlink to the homepage of Wintickets.in, provided the link does not misrepresent or portray Vizageservices Seller Services Private Limited, Wintickets.in, or its affiliates in a false, misleading, derogatory, or otherwise objectionable manner. You are also prohibited from using any Wintickets.in logo or proprietary graphic in the hyperlink without express written permission.


6. Your Conduct

You agree not to use the website in any manner that could cause disruption, damage, or interference with the accessibility or functionality of the site. You acknowledge that you are solely responsible for all electronic communications and content you send to us and for ensuring that your use of the website complies with all applicable laws.

Specifically, you may not use the website for:

  • Engaging in any fraudulent activities or illegal acts.
  • Uploading or distributing content that is unlawful, offensive (including material that is sexually explicit, promotes racism, bigotry, violence, etc.), defamatory, invasive of privacy, harmful to minors, or otherwise objectionable.
  • Distributing software viruses, harmful code, or engaging in data mining, web scraping, or other automated data collection techniques.
  • Sending unsolicited or spam messages, engaging in political campaigning, or conducting commercial solicitations.
  • Impersonating others or misleading users about the origin of any content or communication.

Any violation of these conduct guidelines may result in the immediate suspension or termination of your access to the website.


7. Reviews, Comments, and User-Generated Content

Users are welcome to post reviews, comments, and other content on the website, as long as such content is legal, non-offensive, and complies with our guidelines. Specifically, any user-submitted content must not include:

  • Material that is illegal, defamatory, or harmful to third parties.
  • Content that promotes violence, discrimination, or harmful behaviors.
  • Infringing on any intellectual property rights or privacy rights.
  • Content that contains viruses or any software intended to disrupt the functionality of the website.
  • Spam, chain letters, or political solicitation.

Wintickets.in reserves the right to remove or modify any content that violates these terms, at its sole discretion, and to suspend or terminate your access to the website.

By posting content on Wintickets.in, you grant Vizageservices Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, and worldwide license to use, reproduce, modify, publish, and display your content in any form or media. You also grant us the right to use your name in connection with your submitted content if we choose.

You warrant that you have the necessary rights to the content you post and that such content does not infringe on any third-party rights or violate any applicable laws. You agree to indemnify Vizageservices Seller Services Private Limited for any claims arising out of your breach of these warranties.


8. Reporting Objectionable Content

You are encouraged to review product listings and descriptions on Wintickets.in to ensure the accuracy of information provided by sellers. In the event you encounter any content that you believe violates the website’s guidelines or is objectionable, you may refer to the product detail page for relevant information and report the issue via our Notice and Procedure for Making Claims of Infringement.

If you believe any content is illegal, offensive, defamatory, or otherwise harmful, please notify us immediately. Upon receiving such a notification, we will make reasonable efforts to investigate and remove the objectionable content in a timely manner, consistent with our “notice and takedown” policy.


9. Copyright, Author Rights, and Database Rights

All content on the Wintickets.in website, including but not limited to text, images, graphics, logos, audio clips, digital downloads, data compilations, and software, is owned by Vizageservices Seller Services Private Limited, its affiliates, or its content providers, and is protected by Indian and international copyright laws.

You may not systematically extract, re-utilize, or reproduce substantial portions of the website’s content, including product listings, without express written permission from Vizageservices Seller Services Private Limited. In particular, the use of data mining, robots, or similar tools to gather content from the site is prohibited without consent.

Creating or publishing your own database that includes substantial parts of the website, such as product listings or prices, is also forbidden unless authorized by Vizageservices Seller Services Private Limited.

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### **10. Intellectual Property Claims**

At Vizageservices Seller Services Private Limited, we respect the intellectual property rights of others. If you believe that your intellectual property has been infringed upon, please refer to our “Notice and Procedure for Making Claims of Right Infringements” to report the issue.

### **11. Trademarks**

The trademarks “WINTICKETS.IN,” “VIZAGESERVICES,” the “VIZAGESERVICES” logo, “YOU’RE DONE,” “1-CLICK,” “EARTH’S BIGGEST SELECTION,” “PURCHASE CIRCLES,” “LISTMANIA,” “NEW FOR YOU,” “VIZAGESERVICES.COM,” “VIZAGESERVICES.DE,” “VIZAGESERVICES.FR,” “VIZAGESERVICES.IT,” “VIZAGESERVICES.CO.JP,” “VIZAGESERVICES.CA,” “VIZAGESERVICES HONOR SYSTEM,” “PAYPAGE,” and other marks displayed on our website are trademarks or registered trademarks of Vizageservices.com, Inc., or its subsidiaries (collectively referred to as “Vizageservices”). These marks are registered in the European Union and/or other jurisdictions. Additionally, the graphics, logos, page headers, button icons, scripts, and service names used on Wintickets.in are the trademarks or trade dress of Vizageservices.

These trademarks and trade dress must not be used in connection with any product or service that does not belong to Vizageservices, nor in a manner that could cause confusion or be misleading to customers, or in any way that may harm or discredit Vizageservices. All other trademarks appearing on the website that are not owned by Vizageservices belong to their respective owners, who may or may not be affiliated with, sponsored by, or connected to Vizageservices.

### **13. Disclaimer**

By accessing the services on the website, you acknowledge and agree that you are doing so at your own risk. You are solely responsible for exercising due diligence and sound judgment before engaging in any transactions on the website. Furthermore, you agree that any products you purchase through Wintickets.in are for your personal use only, and not for commercial or business purposes.

We disclaim any liability or responsibility for the actions or omissions of sellers, or for any breaches of terms, representations, or warranties made by the sellers or manufacturers of products listed on the site. Specifically, we do not take responsibility for, nor will we intervene in, any disputes between you and the sellers or manufacturers of the products.

Additionally, we expressly disclaim any warranties, either express or implied, regarding the quality, accuracy, suitability, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, or the content (including product pricing and specifications) provided on the website. While we have made efforts to ensure the accuracy of the content, all material on this website—including product details, pricing, software, services, and related graphics—is provided “as is,” without any guarantees or warranties. We do not implicitly or explicitly endorse or support the sale or purchase of any products on this website. Under no circumstances shall Vizageservices hold any ownership, title, or interest in the products sold or displayed on the website, nor will we have any obligations or liabilities related to the transactions conducted on the site.

### **14. Indemnity and Release**

You agree to indemnify and hold harmless Vizageservices Seller Services Private Limited, its affiliates, subsidiaries, and their respective officers, directors, agents, and employees from any claims, demands, or actions (including reasonable attorney fees) arising out of your breach of these Conditions of Use, or any other documents referenced herein, or your violation of any laws, regulations, or third-party rights.

Furthermore, you explicitly release Vizageservices Seller Services Private Limited, its affiliates, and any of its officers or representatives from any costs, damages, liabilities, or consequences resulting from the actions or inactions of sellers on the platform. You waive any claims or demands against us regarding such matters, whether under statutory law, contract, or otherwise.

### **15. Children**

The use of Wintickets.in is restricted to individuals who are capable of forming legally binding contracts under the Indian Contract Act, 1872. If you are under the age of 18, you may only use the services of Wintickets.in with the involvement and consent of a parent or guardian.

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### **16. Third-Party Businesses**

Other entities besides Vizageservices Seller Services Private Limited and its affiliates may operate stores, offer services, or sell products through Wintickets.in. For instance, businesses and individuals may list items via our Marketplace. Additionally, we may provide links to the websites of our affiliates and other third-party businesses. We do not review or evaluate, nor do we endorse or guarantee, the products or services of these third parties, or the content on their websites. Vizageservices Seller Services Private Limited assumes no responsibility or liability for any actions, products, or content provided by these third parties. When engaging in transactions with third parties, you will be able to identify such transactions, and we may share relevant customer data with those third parties. We recommend reviewing their privacy policies and terms of use carefully.

### **17. Communication with Us**

By visiting Wintickets.in, you are engaging in electronic communication with us. As part of the ordering process, you will be required to provide a valid phone number. We may communicate with you via email, SMS, phone calls, notifications on the website, or other communication channels. For contractual purposes, you consent to receive communications from us, which may include transactional, promotional, or commercial messages, regarding your use of the website or any orders you place.

### **18. Liability for Losses**

We will not be liable for any loss of business (including, but not limited to, lost profits, revenues, contracts, savings, data, goodwill, or any wasted expenditures) or any other indirect or consequential losses that are not reasonably foreseeable to both parties at the time you began using the website.

### **19. Changes to Service or Terms**

We reserve the right to modify the website, our policies, and these Conditions of Use at any time. Any changes will apply to you once they are published on the website or when you place an order with us, unless the changes are required by law or governmental authorities (in which case, such changes may apply to orders you have already placed). If any condition is found to be invalid, void, or unenforceable, it will be severed from the rest, and the remaining conditions will continue in full force and effect.

### **20. Force Majeure**

We will not be liable for any delay or failure to meet our obligations under these Conditions of Use if such delay or failure is due to circumstances beyond our reasonable control. This provision does not affect your statutory rights.

### **21. No Waiver of Rights**

If we do not take action against a breach of these Conditions of Use, it does not waive our right to take action in future cases of breach.

### **22. Governing Law and Jurisdiction**

These Conditions of Use are governed by and construed in accordance with the laws of India. Both parties agree to submit to the exclusive jurisdiction of the courts located in Delhi.

### **23. Company Information**

This website is operated by Vizageservices Seller Services Private Limited. For any inquiries related to the Wintickets.in website, you can contact us at:

 [Contact Us](www.wintickets.in/gp/help/contact-us)

### **24. Customer Complaints**

Details of each customer complaint, including the status and tracking information, will be sent to customers via email after they submit a complaint.

### **25. Vizageservices Software Terms**

In addition to these Conditions of Use, the terms outlined [here](insert link) apply to any software (including any updates, upgrades, and related documentation) that we provide for your use in connection with Vizageservices Services (referred to as the “Vizageservices Software”).

Wintickets Software Terms

1. Use of the Wintickets Software
You are granted the right to use the Wintickets Software solely for the purpose of accessing and enjoying the Wintickets Services provided by Vizageservices, in accordance with the Conditions of Use, these Software Terms, and any other applicable terms. You are not allowed to integrate any part of the Wintickets Software into your own software, combine it with your own programs, transfer it to another service, or sell, rent, lease, distribute, sub-license, or assign any rights to the Wintickets Software, either in full or in part. You may not use the Wintickets Software for illegal purposes. We reserve the right to stop providing the Wintickets Software or revoke your usage rights at any time. Your right to use the Wintickets Software will terminate automatically without notice if you breach any of these Software Terms, the Conditions of Use, or any other applicable terms. Any third-party terms associated with specific Wintickets Software will take precedence in case of conflict with these terms. All software associated with Wintickets Services remains the property of Vizageservices or its affiliates, and is protected by applicable copyright laws.

2. Use of Third-Party Services
By using Wintickets Software, you may also be utilizing services provided by third parties (e.g., mobile network carriers or platform providers). These third-party services may be subject to separate terms, conditions, and fees from those of Vizageservices.

3. No Reverse Engineering
You may not, and may not encourage, assist, or permit any third party to copy, modify, reverse-engineer, decompile, disassemble, or tamper with the Wintickets Software in any way. Additionally, you may not create any derivative works based on the Wintickets Software.

4. Updates
To ensure that the Wintickets Software remains up-to-date, we may provide automatic or manual updates at any time, without prior notice to you.


Conditions of Sale (between Sellers and Customers)

Please review these conditions carefully before placing an order for products through the Wintickets.in website. By proceeding with your order, you acknowledge your agreement to these terms. Additionally, by using any current or future service provided by Wintickets.in (such as Wishlist, Marketplace, etc.), you will also be subject to the applicable terms and conditions of those services. If there is any inconsistency between these Conditions of Sale and those terms, the specific terms of the service will take precedence.


1. Conditions Relating to Product Sales
this section outlines the terms related to purchasing products from us on the website.

2. Our Contract
when you place an order for a product on the website, you are making an offer to purchase. After placing the order, you will receive an Order Confirmation Email, acknowledging receipt of your order, but this does not confirm acceptance of your offer. The sale contract is only concluded when we dispatch the product and send you a Dispatch Confirmation Email. If your order is shipped in multiple packages, each package will have its own Dispatch Confirmation Email, and each will represent a separate contract for the products in that shipment.

The contract is between you (the buyer) and us (the seller). You confirm that the products you purchase are for personal use only and not for resale or business purposes. You also authorize us to provide any necessary declarations to relevant authorities confirming this.

Orders can be canceled at no cost before the Dispatch Confirmation Email is sent for the product.

Note: We sell products in quantities typically needed for an average household, both in individual orders and across multiple orders.

3. Returns
Most products purchased through Wintickets.in can be returned within a specified return window, except those explicitly marked as non-returnable. A return is accepted if:

  • The product was not damaged while in your possession.
  • The product matches the item originally shipped.
  • The product is returned in its original condition (including packaging, tags, manuals, warranty cards, and accessories).

Please refer to our Returns Policy for more details on how to return products. Refunds will be issued to the original payment method for prepaid orders or to a bank account/Vizageservices Pay balance for cash-on-delivery orders, as outlined in the Refund Policy.

4. Pricing and Availability
Product availability details are listed on the website. However, dispatch estimates are approximations and should not be relied upon as exact. You will be notified if any ordered items are unavailable.

For more information, review our Pricing Policy and Availability Guide.

Prices are inclusive of all applicable taxes, including VAT/CST, service tax, GST, and duties unless otherwise stated.

5. Taxes
You are responsible for any taxes, fees, and charges related to your purchase, including VAT/CST, GST, service tax, and any applicable duties.

6. Health & Safety
By purchasing products from our Home & Kitchen section, you confirm that you have read and understood the Health & Safety Guidelines.

7. Children
Wintickets.in is only available to individuals capable of entering into legally binding contracts under the Indian Contract Act, 1872. If you are a minor (under 18), you may only make purchases with the involvement of a parent or guardian.

8. Communications
By using Wintickets.in, you consent to receiving communications related to your order via email, SMS, phone calls, or website notifications. A valid phone number is required during the order process.

9. Losses
We are not responsible for any loss of business (including lost profits, revenues, data, or goodwill) or any indirect or consequential loss that is not reasonably foreseeable at the time a contract is formed between you and us.

10. Amendments to Conditions
We reserve the right to modify these Conditions of Sale and our policies at any time. The updated terms will apply to any orders placed after the changes take effect, unless required by law. If any condition is deemed unenforceable, the remaining terms will still be valid.

11. Force Majeure
We will not be held liable for any delays or failure to fulfill our obligations if the cause is beyond our control. This does not affect your statutory rights.

12. Waiver
If we do not take action in response to a breach of these conditions, it does not waive our right to take action in future cases.

Here’s a draft of Terms and Conditions for Lucky Draws, Contests, Games, and Winner Prizes, emphasizing the discretion of the organizers and the ability to cancel at any time:


Terms & Conditions for Lucky Draws, Contests, and Games

These Terms & Conditions govern your participation in any Lucky Draw, Contest, Game, or similar promotion (“Event”) organized by [Your Company Name] (referred to as “We,” “Our,” “Us”) through our website, app, or any other platform. By entering an Event, you agree to abide by these Terms & Conditions, along with any additional rules and guidelines specific to the Event.


1. Eligibility

To participate in any Event, you must be at least [age] years old and have a valid account on the platform where the Event is hosted. Employees, affiliates, agents, or representatives of [Your Company Name] and their immediate family members are not eligible to participate.


2. Entry into the Event

  • Entry Process: Details on how to enter, eligibility requirements, and any necessary actions to qualify will be clearly stated on the Event page or announcement.
  • Multiple Entries: Unless stated otherwise, multiple entries per person are not allowed. If you submit more than the allowed entries, you may be disqualified.
  • Fees: Participation in some Events may require a fee or purchase, while others may be free. Please read the specific details for each Event.

3. Winner Selection

  • Winner Determination: Winners will be selected based on the criteria outlined in the Event details (e.g., chance, skill, random draw).
  • Winner Prizes: Prizes will be as described in the Event rules and are subject to availability. We reserve the right to substitute any prize with another of equal or greater value at our sole discretion.
  • Discretion of Winners: The selection and awarding of prizes are solely at the discretion of [Your Company Name]. We may choose not to award a prize for any reason, including, but not limited to, non-compliance with the rules or suspicion of fraud.
  • Notification: Winners will be notified via email, SMS, or the communication method specified in the Event. If a winner does not respond within [X] days, we may disqualify the winner and select another.

4. Prize Conditions

  • Non-transferability: Prizes cannot be transferred, exchanged, or redeemed for cash unless otherwise stated.
  • Prize Delivery: Delivery of the prize may take [X] weeks from the date of winner confirmation. All taxes, shipping costs, and other associated costs are the sole responsibility of the winner.
  • Publicity: By participating in the Event, you agree that [Your Company Name] may use your name, likeness, and other information for promotional and marketing purposes, without further compensation, unless prohibited by law.

5. Cancellation or Suspension of the Event

  • Right to Cancel: [Your Company Name] reserves the right to modify, cancel, or suspend any Event, at its sole discretion, at any time and for any reason, including in the event of technical difficulties, fraud, or other issues beyond our control.
  • No Notice: Cancellation or suspension of the Event may occur without prior notice to participants. In such cases, there may be no recourse or compensation for participants.

6. Limitation of Liability

To the extent permitted by applicable law, [Your Company Name] is not liable for any loss, injury, or damage, whether direct, indirect, incidental, consequential, or otherwise, arising from your participation in any Event or the acceptance, use, or misuse of any prize.


7. Conduct and Compliance

  • Fair Play: Participants must adhere to the spirit of fair play. Any attempt to manipulate or tamper with the entry process or violate these Terms & Conditions may result in disqualification.
  • Compliance with Law: You agree to comply with all applicable laws and regulations regarding your participation in the Event. Any illegal activity or fraud will result in immediate disqualification.

8. Privacy and Data Protection

  • Data Collection: By entering the Event, you consent to the collection of personal data, which may include your name, email, phone number, and any other necessary details for participation.
  • Data Use: Your data will be used solely for the purposes of managing the Event and awarding prizes. For further information on how we process your personal data, refer to our Privacy Policy.

9. Dispute Resolution

  • Jurisdiction: Any disputes arising out of or in connection with the Event shall be governed by the laws of [Your Country/State].
  • Arbitration: Any disputes that cannot be resolved amicably will be resolved through binding arbitration under the rules of [Arbitration Association Name], located in [City/State], and the decision of the arbitrator will be final.

10. Miscellaneous

  • Amendments: We reserve the right to amend these Terms & Conditions at any time without prior notice. You are responsible for reviewing the most current version of the Terms.
  • Severability: If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • No Waiver: If we do not enforce any of these Terms, it does not mean we waive our right to do so in the future.

By participating in any Event, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you should not participate in the Event.